App Support

Unity Connect app was retired on February 29, 2016. Customers with active subscriptions may use the service until February 28, 2017.

While augmentative communication software on iPads allow much functionality at a very low price, customer support for these products is limited compared to support for traditional, PRC communication devices. While this is also true of Unity® Connect, we offer a number of support options which are not typically available for such applications.

This App Support page provides support for issues related specifically to the functionality of the Unity Connect Reader Application. For help and FAQs related to the Unity Connect iSharePRC conversion process and vocabulary authorization go to the Conversion Tool page.

Getting Started

To help you get started, we have created an FAQ, and a series of short support articles and videos that walk you through common tasks in the app:

Unity Connect Free Voices

Listen to Voice Samples

Support Ticket

You may also email

Premium Support

Purchase a premium support plan and get accelerated help using live chat or a toll-free phone number. (*During regular business hours)